FREQUENTLY ASKED QUESTIONS
Where are your offices located?
Click Locations for phone numbers and directions to our offices.
How do I apply for your lending products?
If your Project is eligible based on our Eligibility Requirements, please fill out our application package and fax it or e-mail it to Jason Ward.
The full application has a checklist of information we must see in order to review your project. Our full applications is:
Where can I purchase in order to be eligible for the multifamily lending program?
You can purchase a multifamily project anywhere in our service areas. Click on Service Area to see which towns are included in our service area.
If I have specific questions regarding my billing statement, who do I contact?
A First County Bank contact should be listed on your billing statement.
Once the loan is closed, how do I make my payments?
HDF’s loans are serviced by First County Bank. Payments include principal (if applicable), interest, and an escrow amount for taxes and insurance, if applicable based on your loan type and loan agreement.
Your first bill, with the appropriate payment amount and location, will arrive the month after the first full calendar month of your loan. For example, if your loan closed on April 15th, you will pay interest at the closing through April 30th. You will receive your first bill in the mail in June. Payments are made in arrears. Bills will go out on the last day of the billing month, and payments must be postmarked by the 15th of the following month to not sustain late charges. For example, the June bill will be mailed on May 31st and will reflect charges incurred in May. The payment from the borrower must be postmarked on June 15th to not sustain late charges.
If I have specific questions regarding my Project, who do I contact?
You should contact your loan officer at HDF.
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